Privacy Policy

Smiling Dutchman Privacy Policy October 2018

Smiling Dutchman aims to be transparent and trustworthy when it comes to protecting your privacy, and being honest about which data it holds on you and what it does with that data. Smiling Dutchman does not share your data, personal or otherwise with any unauthorised third parties but we do work with teachers that could need your contact information. For more information on third parties data handling read the section entitled ‘How we work with third parties.’ It is important to us that you can use our contact form and send us messages and questions with the knowledge that your data is secure, and will not be used to compromise your privacy. You will only be contacted by Smiling Dutchman after you have contacted us through our contact form or if we have received a request from you or your company, protecting your privacy. You should read this policy to fully understand how we use any information we have. Our policies will be updated from tim

Sections in this policy include:

Information we collect

How we use this information

Who controls the data that is collected

How we work with Third Parties

Retaining and Storing Information

Other Relevant Privacy Policies

Contact Us

FAQ’s

Information we collect

When you contact Smiling Dutchman through the website, you are asked to provide your name, (e-mail) address, telephone number, mother tongue, nationality, previous education,how you have learnt about Smiling Dutchman and possible remarks in order to receive more information. When you use our website, information is asked that helps us to deliver the service you have chosen and to improve your experience. This is done through cookies and other technologies. Examples of the type of information we may collect are Browser, Email Provider, The pages you read on our websites and how you got to them, Device, IP address, Internet Connection, Location (in some cases). All of this data is collected and stored by Google, in accordance with their own Privacy Policies.

How we use this information

We use your name, e-mail address and phone number to contact you in order to set up a (Dutch) course or inform you about the date and time of the lessons. For example, if for some reason, a lesson needs to be postponed, we will use your e-mail address or phone number to contact you.

Who controls the data that is collected

This data protection notice will mention ‘we’, ‘us’ or ‘Smiling Dutchman’ and this refers to Smiling Dutchman and Piet Precies Taaladvies, which are registered at Goudreinetstraat 502, 2564PV Den Haag, The Netherlands.

Should you have any questions related to what kind of personal data we hold on you, how we store that data, what we do with it, and if you would like it deleted, you can read our FAQ’s below and you may also write to info@smilingdutchman.nl to request what information we hold on you. Under current legislation, we are required to provide this information to you, free of charge within 30 days of your request.

Information you are required to provide

You are not obliged to provide us with any of your personal data. However, if you want to post a request on the website, you will need to provide us with the information that is indicated as required in the contact form. If you don't provide us with this information, we won't be able to respond. This information includes at least your Name and E-mail Address. Information like language knowledge or previous education will be used in setting up a course for you.

How we work with Third Parties

Smiling Dutchman works with third parties and obtains contact information like e-mail address or phone number to contact you in order to set up a (Dutch) course or inform you about the date and time of the lessons or the homework. It might also share an e-mail address or phone number with one of its teaching partners to contact you in order to schedule a course.

Transaction Data

In the case of Personal data, such as Name and E-mail Address used to communicate about the course, this data will be held for a period of up to 5 years in case of any disputes, or if the student wishes to obtain information regarding an invoice. For financial and tax reasons, we must keep a copy of all financial transactions for a period of 7 years, and therefore just the name and address of a paying student will be held for a period of 7 years, but no other personal information. If you wish to have your personal data remove entirely you need to merely contact us and we will do so immediately. After this period, data will simply be part of a single occupancy figure, and various other related KPI’s but no personal data such as name, e-mail address or credit cards will be held for longer than is necessary. The deletion of personal data will be done on an annual basis.

Contact Us

If you wish to get in touch with us regarding any personal information or data that is held on you, you should write to info@smilingdutchman.comand we shall endeavour to get back to you within 14 days. If you wish to request which data is held on you, we will get back to you within 30 days, free of charge with the data that we hold on you and you may request what we do with that data.

FAQ's

Changes to this policy

From time to time, we may make changes to the privacy policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here regularly.

The Hague

12:45

New York

18:45

London

21:45

Berlin

22:45